Monday, November 5, 2018
Never Buy Video-Games From Best Buy
I arrived at Best Buy with my game and receipt. I explained the issue I was having and how my PS4 was unable to even play the discs. I was given a B.S. made-up reason about, "Copyright laws," that they can't take the game back once I opened it and could only exchange it. No matter what I said I was told no. Now, when I've bought games at other stores both in-person and online I've been able to return them in certain cases, and this was a unique case. I was told it was impossible though and I could get another game...which they would then open to (I assume to prevent someone from then just returning that one, which is what I would have admittedly done). I understand store policies but also know from my time in retail things can have an override for almost any reason in the system when one has special cases, plus I didn't appreciate being lied to about why they would refuse to take the game back and issue a refund. I realize there are concerns about piracy too, but in this era would someone really buy a game to pirate or just download some files online? It was stupid, and illustrated to me how one should never buy games from Best Buy, or any stores with such idiotic return policies. For anyone wondering, I sold my copy to a friend at a loss of a few bucks and bought a digital copy that was cheaper than retail thanks to no sales tax.